we love giving you coupon codes! at some point, you will probably use one. but! if for some reason your coupon code does not work, please contact us (email at info@speesees.com or call us at toll-free 1877 552 5808) before you go through the check out. please note: we can't give refunds when a coupon code doesn't work, so please don't go through the process and then request your money back. we love you, but this is our policy.